One of my major complaints about creating “user stories” is that the discipline of writing “User Stories” has diminished and they become written so that only the person creating the story actually knows what is expected. In many organizations, anyone can write a user story. I have no problem with…
But I see examples all the time of a button on the left collapsing an accordion on the right. Stop doing that. You’ve increased the Frustration & Astonishment Factor. If all the text off all the buttons on a page, your users should still have a reasonable idea of what…
Here it is: provide clarity where there may not be any, and enable the team to consistently and predictably deliver value to the company. Some may describe this as the intersection of UI/UX, Business, and Tech. Others may describe this as building the right feature at the right time. It…
Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer) by Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith
Beyond the Obvious: Killer Questions That Spark Game-Changing Innovation by Phil McKinney