F2FWTC™
Face to Face With the Customer. You can send out as many surveys as you want but you’ll never understand the aggravation your user community is feeling until you’re sitting across from them while they struggle to use your software.
Face to Face With the Customer. You can send out as many surveys as you want but you’ll never understand the aggravation your user community is feeling until you’re sitting across from them while they struggle to use your software.
Good design is… Innovative – The possibilities for progression are not, by any means, exhausted. Technological development is always offering new opportunities for original designs. But imaginative design always develops in tandem with improving technology, and can never be an end in itself. Makes a product useful – A product…
I’ve heard this three or four times over the last six months, not only with ChannelLauncher but with other companies that are getting off the ground in Tampa. Originally my response was (at least when this was said about ChannelLauncher) to defend. “Yes but here’s our approach…” It’s become clear…
In March, Paul Graham wrote a post about the top 7 most daring startup ideas. At number 4 was “Internet Drama” which discussed how video content delivery will be changing consumer’s viewing habits. He also identified two ways that this was likely to play out – either Netflix, HULU or…
In this month’s issue of The Deal, way back on page 48, there’s a discussion of how “Disruption has been rearranging the media landscape…” There’s a brief paragraph “…falling DVD sales, insufficiently counterbalanced by … digital sources like Netflix Inc.” Essentially the article is pointing out a number of sub-sectors…
I was at ITS2011 in Tampa last week watching Carlos Dominguez give a presentation about innovation and how the best companies approach it. After giving a handful of examples he asked the crowd “How many of you take time out of your week to actively envision what the future will…